joy rummy
joy rummy
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This app is available for your device
joy rummy
This app is available for your device
Contact
+91 1983261392
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the joy rummy?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. Wait for the send OTP button to load and then click on it to receive the verification code. If you don't receive the OTP, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your phone number has changed, submit your updated KYC details to customer support through email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This will allow you to enjoy the new features and gameplay.
Q1: What is the minimum withdrawal amount in the joy rummy?
In this app, users can withdraw a minimum of Rs. 100, exceeding the withdrawal amount of other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means users have a higher withdrawal limit compared to other similar apps.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are filled and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can sometimes extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real funds after it's earned from playing games with the bonus amount. This distinction is in place to ensure the bonus funds are only used for gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where a failed withdrawal request will be recorded. If the funds don't appear in your wallet within 24 hours, contact their care centre for assistance.
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